The training program for tool design technicians lasts 3.5 years. “But, like so many other things, you still have a lot to learn afterward. Every tool and machine is different, and that is why the job is so full of variety,” Seeger says. To create a functioning machine from an abundance of parts, it takes much precision, patience and work done ever so carefully by hand. Equally important: team work. After all, no such machine is ever built by a single individual. Seeger works with seven other people. They make sure that the huge array of individual parts show up on his work bench in the first place. Seeger handles the assembly and precise adjustment himself. “Every one has his own specialty here and can contribute his knowledge,” he says.
Seeger and his colleagues always remain up to date so that they can provide customers with the right advice about part geometry and perfectly train young employees. They expand their knowledge base by attending training course, listening to talks, visiting trade fairs, reading professional journals and, not least, learning by doing. This process also enables machines to be made to last for the longest-possible time and to be sustainable. Depending on the machines’ design, Röchling Medical Waldachtal provides its customers with a manufacturers’ warranty that ranges from a few thousand units to several million, because the intensity of the machine’s use makes such a big difference.
But what happens when a machine has reached the end of its service life? “It will either be mothballed at the customer’s site – or scrapped,” Seeger says. 45303375 will be sent into retirement one day, too. But that is a long time – and many dental syringe barrels – from now. Until then, it will continue to go: tack, tack, tack.